Flashrooms Privacy Notice

Flashrooms is committed to protect your information. This privacy notice provides details about the information we collect about you, how we use it and how we protect it. It also explains your rights and how to contact us if you have questions about how we use your information.

Information about FLASHROOMS

In this privacy notice, references to “FLASHROOMS”, “Flashrooms”, “we” or “us” or “our” are to Flashrooms (a company incorporated under the laws of Flashrooms).

Ways in which we obtain personal information

We obtain personal information from you and others who book accommodation for you.

Purposes and lawful grounds of our processing personal information

We process your personal information for the purposes set out in this notice, based on the legal grounds set out under the Read More text. Different legal grounds apply depending on what category of personal information we process. Standard personal information is normally processed by us on the basis that it is necessary for the performance of a contract, our or a third parties’ legitimate interests or law. Further information about this and special category processing grounds is set out below.

Legitimate interests

We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims. More detailed information about our legitimate interests is set out below.

Marketing and Preferences

We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.

We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling.

Analytics and Advertising Services Provided by Others

Third parties provide us with audience measurement and analytics services that analyse your online interactions (both with the FLASHROOMS and other websites), serve you with tailored marketing and report on the performance of that marketing. 

Sharing your information

We share your information within the FLASHROOMS Website and with others who help us provide services to you (e.g. your accommodation provider). We also share your information in accordance with the law. For more information on who we share your information with, please expand this section.

We share your information for the purposes set out in this privacy policy, with the following categories of recipients:

• Other members of the FLASHROOMS Website

• With accommodation managers to enable them to provide the services you request, e.g. we share your name and expected check-in time;

• Third party suppliers who help deliver products or services on our behalf, or who have partnered with FLASHROOMS in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate;

• Your contact if you use a referral feature;

• The general public, if you submit content in a public forum, such as blog comments, social media posts, or other features of our services that are obviously viewable by the general public. For example, you may choose to use social sharing features and related tools which let you share your FLASHROOMS experience with other apps, sites, or media, and vice versa. Your use of these features enables the sharing of information with your friends or the public, depending on your social sharing service settings. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them;

• Third parties where we have a duty to or are permitted to disclose your personal information by law (e.g. law enforcement officials, government authorities);

• With the police in the exercise of their functions or with others as required by a court order;

• Third parties in connection with any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of the FLASHROOMS , in which case personal data held by it about its customers or visitors to the website may be one of the transferred assets.

Where we share your personal information, appropriate protections will be in place to protect your personal information as required by data protection laws. Sometimes, we may share information in an aggregated, pseudonymised and/or anonymised form which cannot reasonably be used to identify an individual.

Retention period

We retain your personal information in accordance with FLASHROOMS’s records retention policies. However, there may be circumstances that mean we must retain your personal information for longer (e.g. if you make a claim in relation to a booking).

Your rights

Data protection laws in India and some other countries provide individuals with rights in relation to the information that FLASHROOMS holds about them on some computer and paper records. These include rights to access, correct, delete, restrict the use of, object to the use of, port to another person, and withdraw consent to the use of, your information. Exceptions may apply to these rights.

Data protection contacts

If you have any questions, comments, complaints or suggestions in relation to this notice, or any other concerns about the way in which we process information about you, please contact our Privacy Team at info@flashrooms.in