Cancellation Policy:

1. You can cancel your booking using the FLASHROOMS website .

2. The applicable refund amount will be credited to you within 7-14 working days.

3. Some Hotels do not accept bookings from unmarried couples, do not accept local id proofs. This information is available to the Guest prior to making the booking. For any cancellations or check-in denial associated with such bookings that are dishonoured by the Hotel, FLASHROOMS shall be under no obligation to refund any amount to the Guest.

4. Hotels reserve the right to deny check-in where customers are unable to provide a valid government id or where minor Guests are travelling unaccompanied or if the Hotel is suspicious of the Guests check-in at it’s Property. Under all such cases FLASHROOMS shall be under no obligation to refund any amount to the Guest.